To recover your Facebook account without a phone number, use the email address linked to your account. Facebook's account recovery flow allows you to reset your password by sending a confirmation code to your trusted email, even if you no longer have access to the phone number on file.
Recover your Facebook account without phone number using email
This is the primary method when you have forgotten your password and no longer have access to the phone number on your account. The process relies entirely on your email address.
- Step 1: Access the Facebook Login Page. Open the Facebook login page and choose Forgot password? or go directly to Find your account.
- Step 2: Enter Your Email Address. Enter the account's mobile number or email on the Find your account page. Facebook also says you can use the account recovery flow if you cannot access the email or mobile number on the account.
- Step 3: Choose the Email Recovery Option. If Facebook offers alternate recovery, use the prompt to proceed with a trusted email. Facebook documents that it can send a confirmation code to reset the password using a trusted email or mobile phone number.
- Step 4: Check Your Email Inbox. Open the email inbox for the address you entered and use the code or reset link that Facebook sends there.
- Step 5: Reset Your Password. Reset the password and then log in again through Facebook's login page.
This method works because a phone number is not required if you can complete recovery through an email-based reset flow. Facebook does require access to a recovery method it can reach, but that method can be your email alone. If you are removing phone numbers from accounts, this is the standard way to regain access without a new number. Maintaining up-to-date recovery information on your Facebook account, such as alternative email addresses and phone numbers, can further streamline the account recovery process in the future.
What to do if you cannot access your email either
If you have lost access to both the phone number and the email address on your account, Facebook's recovery page includes a Try another way link. Selecting this option will present alternative verification methods, but the options are limited. Facebook documents recovery when you can't access the email or mobile number on your account, but the help pages do not guarantee a successful outcome if you have no reachable contact method at all. Without any working email or phone, you may need to provide identifying information through Facebook's support channels, though the exact steps vary by account.
Method 3: Submitting an Appeal to Facebook Support. Access the Facebook Help Center and select 'My Account Is Disabled'. Prepare a detailed appeal statement explaining your situation and submit the appeal form. Facebook may require providing a government-issued ID, such as a driver's license or passport, to verify your identity and ownership of the account when submitting an appeal. Monitor communication from Facebook Support after submitting an appeal and follow up as needed.
Why trusted contacts no longer works for recovery
Facebook's help center states that Trusted contacts is no longer supported. The older method where chosen friends could provide recovery codes has been discontinued. If you previously set up trusted contacts, that feature will not help you now.
Frequently Asked Questions
Can I recover a Facebook account with no phone number at all?
Yes, if you have access to the email address on the account. Facebook's email-based reset flow does not require you to enter a phone number. You simply choose the email recovery option when prompted.
What if my Facebook account was hacked and the phone number was changed?
Report the hacked account to Facebook through their official help center. Then attempt recovery using your email address. If the hacker changed your email as well, use the Try another way link on the recovery page and provide any identifying information you can.
What do I do when I have lost access to both my email and phone number?
Use the No longer have access to these? link on the recovery page. Facebook will present alternative verification steps, but the options are limited. You may need to provide as much relevant information as possible to verify your identity. If you need to remove a phone number from an Amazon account, that is a separate process unrelated to Facebook recovery.
Can I use a friend's phone to recover my Facebook account?
No, Facebook's recovery flow does not allow you to enter a phone number that is not already linked to your account. You must use either the email or phone number already on file. If you need to remove phone number from Snapchat, that is a different platform's procedure.
How do I find phone number by email address for Facebook recovery?
You do not need to find a phone number by email address for Facebook recovery. Simply enter your email on the Find your account page and Facebook will send a reset code to that email. The phone number on your account is irrelevant as long as you can access your email.
Is it possible to recover a Facebook account without any form of contact information?
If you have lost access to all contact information, you can still attempt to recover it by providing as much relevant information as possible to verify your identity.
