To turn on international roaming on Boost Mobile, you must first know which region you are in, as the activation process is completely different for Australia and the United States. For Boost Mobile Australia, roaming only works after you buy an International Roaming Pack through the My Boost app, while for Boost Mobile U.S., you must enable Global Roaming via the app or web and then check that your destination is supported.
How to turn on international roaming on Boost Mobile
Australia: Buy an International Roaming Pack in the My Boost app
- Open the My Boost app.
- Tap Recharge in the bottom footer.
- Tap Extras for International Roaming Packs.
- Buy the pack for your destination. Boost states roaming only works when you buy an International Roaming Pack.
U.S.: Enable Global Roaming via the app or web
- In the app: go to My Lines → Recommended Add-Ons → Global Roaming → Enable.
- Then open See Destination List to check whether your destination is supported.
Roaming will only work after you have completed the purchase (Australia) or enabled the service (U.S.) and your destination is on the supported list.
Check if your destination is supported
For Boost Mobile Australia, international roaming is available in 42 countries. You can view the full list of supported destinations inside the My Boost app. For Boost Mobile U.S., select destinations are available; open the See Destination List in the app or web to confirm. If a country is not listed, roaming will not work. Boost U.S. also notes that there may be additional destinations depending on your SIM card or device type.
Requirements before you travel
Australia
You need an active Boost Mobile SIM and an eligible Boost Mobile plan. International roaming only works in selected countries, and if the destination is not covered, roaming will not work.
U.S.
Global Roaming requires a compatible phone and an eligible monthly domestic plan. Boost U.S. says Global Roaming is for domestic (U.S.) customers traveling internationally and is not for extended stays abroad. Boost U.S. says data roaming is provided at 2G/3G speeds and ends when the applicable allotment is depleted, then restores at the next plan cycle.
Frequently Asked Questions
What is international roaming?
International roaming allows you to use your Boost Mobile phone to make calls, send texts, and use data while traveling outside your home country by connecting to partner networks in other countries.
Does any Boost phone work with international roaming?
No. For U.S. Boost Mobile, Global Roaming requires a compatible phone. For Australia, you need an active Boost Mobile SIM and an eligible plan. Check with Boost Mobile to confirm your specific device is supported.
How much does international roaming cost?
Costs vary by region and destination. For Australia, you buy an International Roaming Pack in the My Boost app. For the U.S., Global Roaming is included with eligible monthly domestic plans, but data speeds are limited to 2G/3G and allotments reset at the next plan cycle. Check Boost Mobile’s website or app for specific rates.
How can I monitor my international roaming usage?
You can check your usage through the My Boost app (Australia) or the Boost Mobile app or website (U.S.). Monitoring your usage helps you avoid unexpected charges and stay within your plan’s limits.
What if my destination is not supported?
If your destination is not listed in the supported countries for your region, international roaming will not work. Consider alternative options such as a local SIM card or Wi-Fi-based communication apps. Boost Mobile also offers "international calling and plans" (International Calling Plans and Roaming on Carriers) that may cover calling from home to certain destinations.
