To connect wireless joey to hopper, turn on the Wireless Joey and its TV, then use the Joey remote to highlight the Hopper you want on the setup screen and press SELECT. If the Hopper is not connected to the internet and the pairing cannot complete, call DISH at 1-800-333-DISH (3474) to activate the Joey.
What you need before you start
You need a Hopper DVR, a Wireless Joey receiver, an HDMI cable, and a power outlet near the TV where the Joey will be placed. The Joey 1.0 model is not compatible with the Hopper 3, but Joey 2.0, 4K Joey, and Wireless Joey models work with the Hopper 3.
How many Wireless Joeys can you connect?
You can pair up to three Wireless Joeys with a single Hopper DVR. This limit is set by DISH and applies regardless of the Hopper model you use.
What the Wireless Joey lets you do
The Wireless Joey works as an extension of the Hopper, using the same DVR content, menus, programming guide, and commands. You can watch live, recorded, and on-demand programming on any TV where the Joey is connected, without running cables between rooms.
How to connect wireless joey to hopper: The single pairing step
The only documented pairing step is performed on the Joey itself. On the Joey’s setup screen, use the remote arrows to highlight the Hopper you want to link to, then press SELECT. Alternatively, initiate pairing from the Hopper by going to Home > Settings > Whole-Home > Pairing Wizard, and press and hold the Power button on the Wireless Joey until the light blinks. If the Hopper is offline and the Joey cannot activate, DISH directs you to call 1-800-333-DISH (3474) for support. No iPhone or Android app steps are documented for this pairing process.
Frequently Asked Questions
Can I move the Wireless Joey to different rooms?
Yes, you can move the Wireless Joey to any room within your home as long as it stays within range of your home network and the Hopper. The Joey relies on a wireless connection to the Hopper, so a strong signal is required for reliable operation.
Do I need a separate subscription for the Wireless Joey?
No, you do not need a separate subscription. The Wireless Joey is an additional receiver that works with your existing Hopper and active DISH subscription. There is no extra monthly charge for the Joey itself, though equipment fees may apply.
Can I connect multiple Wireless Joeys to one Hopper?
What if the connection drops?
If the connection drops, first check for signal strength and network interference, and try moving the Wireless Joey closer to the Hopper or router to improve the connection. Restart the Wireless Joey and Hopper as a troubleshooting step. Also ensure the software and firmware on both are updated via Settings > Diagnostics > Software/Update Firmware. If the Hopper is not connected to the internet, call 1-800-333-DISH (3474).
For the wider topic, see setting up wireless connections.
