To redeem a Roblox gift card, open your preferred web browser and go to the official Roblox redemption page at Roblox.com/redeem. Log in to the Roblox account where you want the credit added, then enter the gift card's PIN code exactly as it appears and click the Redeem button. This is the core process for how to redeem a Roblox gift card, and it only takes a minute.
How to redeem a Roblox gift card: The core step-by-step redemption process
Roblox gift cards must be redeemed through a web browser. They cannot be redeemed directly within the Roblox mobile app or on game consoles. The only exception is the Roblox app on Samsung Galaxy devices, where you can redeem the card directly. For all other devices, use a computer or mobile web browser.
- Open any web browser on your device.
- Go to the official redemption page at Roblox.com/redeem.
- Log in to your Roblox account. Make sure you log in on the website where you want the credit to be added.
- Locate the PIN code on your gift card. For physical cards, scratch off the protective layer on the back. For digital cards, find the PIN in your delivery email.
- Enter the PIN code exactly as it appears into the "Code" box on the redemption page. Be careful not to confuse zero (0) with the letter "O" or one (1) with the letter "I".
- Click the "Redeem" button to apply the gift card's value to your account.
After you click Redeem, a confirmation message will appear, indicating that Roblox Credit has been added to your account. This confirms the redemption was successful.
How to use your Roblox Credit
Most Roblox gift cards add Roblox Credit to your account. This credit is not Robux itself; it is a balance you can use to purchase Robux or a Roblox Premium membership. To use your credit, you must have it applied to your account first, which you just did in the redemption step.
Before making a purchase, it is wise to check your balance. To do this, visit the Roblox website and log in. Navigate to the Gift Card Redemption Page and look under the Redeem button for "Your Credit Balance." You can also check via the Billing Settings Page, where you will see your current balance under "Roblox Credit."
To spend your credit, go to the Robux Page or the Membership Page on the Roblox website. Select the product you want, then choose "Redeem Roblox Card" as your payment type. Enter your gift card PIN again if prompted, and confirm the order. Your Roblox Credit will be used as the payment method.
Converting Roblox Credit to Robux
If you have Roblox Credit and prefer to have Robux instead, you can convert it. On the Roblox website, go to your account settings by clicking the gear icon. Select "Billing," then click the "Convert To Robux" button. Confirm the conversion on the next page. Your Robux balance will update immediately after you refresh the page. A $10 gift card provides 800 Robux, a $25 card provides 2,000 Robux, and a $100 card provides 10,000 Robux.
Bonus items when you redeem
Every time you redeem a Roblox gift card, you receive a free virtual item. This bonus item changes monthly, so there is a new cosmetic for your character each month. The specific item you get can vary based on where the gift card was purchased and sometimes the card's price. This is an automatic benefit of redeeming any Roblox gift card. At the time of writing, bonus items include the Grey Manta Ray Backpack, Friendly Flying Saucer, and A51 shirt. Other possible freebies include the Saguaro Hat and Fire Scorpion Warrior Succulent Pauldrons.
Can't redeem your Roblox gift card?
If you encounter an "Invalid code" error, double-check the PIN for character mix-ups. For example, ensure you are not typing the letter "O" instead of the number zero, or the letter "I" instead of the number one. Try typing the PIN manually rather than pasting it, as stray spaces can cause errors.
If you see a message saying "This code has already been redeemed," it means the value has already been applied to an account. You cannot reuse a gift card. If you believe this is a mistake, or if you are certain the code is valid and unredeemed, you will need to contact Roblox support.
Roblox gift cards are region-locked. They can only be redeemed in the country where they were sold, and your Roblox account must be set to that same country.
When contacting Roblox support, go to their Support Page and provide the following details: your username, the serial number of the gift card (located in the bottom-right corner), the store and city where the card was bought, the PIN codes of all cards you purchased (including successfully redeemed ones), a photo or scan of the receipt, and for physical cards, photos of the front and back. For e-gift cards, include a full photo of the digital card. Also, describe the exact error messages you received.
Frequently Asked Questions
Can I redeem a Roblox gift card on my phone?
Yes, you can redeem it using a mobile web browser on your phone. The only exception is the Roblox app on Samsung Galaxy devices, which allows direct redemption. On other phones, open your browser and go to Roblox.com/redeem.
What is the difference between Roblox Credit and Robux?
Roblox Credit is a general balance added to your account when you redeem a gift card. Robux is the in-game currency you can buy with that credit. You can use Roblox Credit to purchase Robux or a Premium membership, or you can convert the credit directly to Robux.
Why does my gift card say "Invalid code"?
This usually means the PIN was entered incorrectly. Check for common character mix-ups like "O" for zero or "I" for one, and ensure there are no extra spaces. If you still get the error, the card may be region-locked to a different country than your account.
Do I get a bonus item every time I redeem a gift card?
Yes, every redemption includes a free virtual item. The item changes monthly, and the specific bonus you receive can depend on the store where the card was purchased and sometimes the card's value.
Can I redeem a gift card if my account is set to a different country?
No, Roblox gift cards are region-locked. They can only be redeemed on an account set to the same country where the card was sold. You will need to change your account's country setting or obtain a card from your country.
Where can I buy Roblox gift cards?
Roblox gift cards are available at physical and online retailers including Walmart, CVS, Target, Amazon, Best Buy, and 7-Eleven. Sending a physical card from the Roblox store may require an additional one-time activation fee.
For the wider topic, see Roblox mobile help.
