To get RED Mobile TV on your phone, you must first add the RED TV option to your mobile plan through your RED Customer Account or the RED & Moi app, then install the official RED TV app and sign in with your RED credentials. This streaming service from RED by SFR gives mobile customers access to live TV channels and on-demand content directly on their smartphone or tablet.
How to get RED Mobile TV on your phone
RED Mobile TV is the streaming service offered by RED by SFR. Mobile customers cannot use the app until they have activated the RED TV option in their account area. The app login will only function after the option is added to your plan.
Step 1: Add the RED TV option to your mobile plan
- Open your RED Customer Account or the RED & Moi app.
- Navigate to the details of your plan.
- Tap Ajouter une option.
- Select RED TV and confirm the subscription. You can choose from monthly, quarterly, or annual plans.
This step is required before the app login will function. Without adding the option first, you will not be able to sign in successfully.
Step 2: Install the RED TV app from your app store
- Open the Google Play Store (Android 7.0 or higher) or the App Store (iOS 11.0.0 or higher).
- Search for RED TV.
- Select the official RED TV app and install it.
The app is only available for smartphones and tablets meeting the OS requirements listed above.
Step 3: Sign in with your RED account credentials
- Launch the RED TV app.
- Enter the same identifiers you use for your RED Customer Account.
No separate activation code, QR code, or device pairing code is required. The support page ties access for mobile customers to first adding the RED TV option in the plan details, then using the app login.
What to do if RED TV is not working
Confirm the RED TV option is active on your plan and your device meets the OS requirements (Android 7.0+ or iOS 11.0.0+). Check for app updates in your app store, clear the app cache and data in your device settings, and restart your device. For general connectivity issues, see our mobile data fixes. If the issue persists, contact customer support.
Frequently Asked Questions
Which devices are supported?
iPhone and iPad from iOS 11.0.0, and Android smartphones and tablets from Android 7.0. No TV, Fire TV, Roku, or Android TV version is documented.
Where do you install the app?
The RED TV app is installed from the Google Play Store or the App Store depending on your device.
How do you subscribe to RED TV?
In the RED Customer Account or RED & Moi app, go to the plan details and tap Ajouter une option, then select RED TV and confirm.
Are prices documented on the official support page?
No. The retrieved support page does not list any pricing information for the RED TV option.
Are there any limits documented for RED TV?
No.
Can I watch RED TV on a TV using casting apps from phone to TV?
The official support page does not document any casting functionality, including casting apps to a TV. No TV, Fire TV, Roku, or Android TV version of the app is documented.
