To watch Verizon Fios on your phone, you need to download the Fios TV Mobile app and log in with your Verizon credentials. This app lets you stream live TV, On Demand content, and manage your DVR recordings from your mobile device, whether you are at home or away.
What you need to watch Verizon Fios on your phone
You must be subscribed to both Fios Internet and Fios TV service. A Fios Quantum Gateway Router or Fios Router is required; non-Verizon routers may not access all channels or allow you to manage or stream DVR recordings. You also need at least one installed Verizon Media Server (VMS), Fios TV+, or Fios TV One set-top box. For full channel access and DVR streaming, Multi-Room DVR Enhanced or Premium Service is required. Supported mobile devices include iOS devices running iOS 12 and higher, Android devices running Android 5.0 and higher, and Amazon Kindle and Fire devices running Android 5.0 and higher. Devices not supported include some Android devices with Intel processors, Blackberry 1, Kindle Gen 1-4, emulators, simulators, Android TV, Fire TV, Chromebooks, and Smart TVs. Verizon does not support the use of its apps on jailbroken or rooted devices. Chromecast (First Generation, Second Generation, Third Generation, and Ultra) is also supported.
Download and install the Fios TV Mobile app
Find the correct app by searching for "Fios TV Mobile" on the App Store for iPhone or the Google Play Store for Android. Install the app on your supported iPhone, Android, or Amazon Fire device. The Fios TV Mobile app is available for all Fios TV subscribers.
Connect your phone to your Fios service
To enable VMS (Verizon Media Server) streaming, download the Fios TV Mobile app, connect to your Fios Router via Wi-Fi, ensure your set-top box is powered on, and log in with your Verizon.com username and password. Your device will then auto-pair.
Stream live TV and On Demand content
The app features five primary menu categories: Home, Guide, My Stuff, Browse, and Search. Use these tabs to navigate live TV channels, On Demand movies and shows, and your personal library. While in-office and connected to your Fios Router, you can watch virtually all subscribed live TV channels and access recorded content. When out-of-office and connected to a Wi-Fi or wireless mobile network, you can access a smaller selection of live TV channels and eligible recorded content.
Manage your DVR recordings from your phone
You can schedule, watch, and delete recordings directly from the app. However, some content providers restrict recorded content from being streamed out-of-office due to licensing, so certain recordings may only be available when you are connected to your home Fios Router.
Data usage and streaming limits
Verizon Wireless customers with postpay 4G LTE service can stream data-free, though this is not available in California. Non-streaming activity and app diagnostics will incur data charges. There is a maximum combined simultaneous Live TV and DVR streams per media server, stated as 4 on Verizon support pages and 5 on the Google Play app description.
Troubleshooting common Fios TV Mobile app problems
If you experience no internet connection, ensure your phone is connected to a stable Wi-Fi or cellular network. For buffering or freezing, check your internet connection and try closing and reopening the app, or clearing the app cache and data. If you encounter error messages, note the error code and check for service outages. For playback issues, confirm your account is active and in good standing. To reset the app, close it, go to your phone's settings, find the Fios TV Mobile app, clear the cache and data, then restart your phone and relaunch the app. You can also check for app updates or reinstall the app from the app store.
Tips for a better mobile streaming experience
Customize your app settings to personalize your viewing preferences, such as enabling closed captions or adjusting video quality. Regularly check for app updates, as Verizon often introduces new features and improvements. You can use Chromecast to stream content from your phone to a larger screen, which is useful for casting apps to a TV. While the Fios TV Mobile app does not support streaming from a phone to a Roku device, you can still stream Roku from a phone to TV using other compatible methods. Similarly, you can cast a phone to an Amazon Fire Stick TV using supported casting features. The app allows you to stream on multiple devices, so you can switch between your phone, tablet, and other compatible devices.
Frequently Asked Questions
Can I watch Verizon Fios on my phone without Wi-Fi?
Yes, you can use mobile data to stream when away from home, but you will only have access to a smaller selection of live TV channels and eligible recorded content. Verizon Wireless postpay 4G LTE customers can stream data-free outside of California.
Do I need a separate subscription for the Fios TV Mobile app?
No, the app is included with your Fios TV subscription.
Can I watch all my home channels on my phone when I am away?
For full channel access, you must be connected to your home Fios Router.
Why can't I watch some of my DVR recordings on my phone?
Those recordings will only play when you are connected to your home Fios Router.
How many devices can stream at the same time?
The maximum combined simultaneous Live TV and DVR streams per media server is either 4 or 5, depending on the source. This limit applies to all devices streaming from your home system at once.
