To change your phone number on Snapchat, open the app, go to your profile, tap the gear icon for Settings, then under My Account tap Mobile Number. Enter your new number, tap Verify, choose Send via SMS or Call me instead, enter the verification code you receive, and tap Continue to finish the update.
How to change your phone number on Snapchat: The complete step-by-step process
- Open the Snapchat app on your mobile device.
- Tap your Bitmoji or profile picture in the top-left corner to go to your profile.
- Tap the gear icon to open Settings.
- Under My Account, tap Mobile Number. Check for a verification status indicator next to the phone number to see if the number is already verified.
- Enter your new phone number in the provided field.
- Tap Verify.
- Choose Send via SMS or Call me instead to receive the verification code.
- Enter the code you receive and tap Continue.
Your new number is now linked to your account. The same steps apply whether you use an iPhone or Android device.
What to do if the verification code doesn't arrive
If you do not receive the verification code, start with these practical first steps:
- Check your phone's signal strength and confirm you have a stable internet connection.
- Verify that you entered the new phone number correctly in the Mobile Number field.
- Request a new verification code within the app.
- Try the Call me instead option as a backup method to receive the code.
- If you are locked out of your account after changing your number due to a security lock, follow Snapchat's account recovery procedures or contact support.
- A delay in contact synchronization or display of the updated number to friends can occur and is usually temporary; restarting the app or refreshing the contact list can help.
- Ensure you are using the latest version of the Snapchat app to avoid compatibility issues when changing your number.
Snapchat documents these two options, Send via SMS and Call me instead, as the ways to receive the code. No additional troubleshooting steps for a code that never arrives are documented in the official help pages beyond these options.
Why your phone number might not verify
The documented reason from Snapchat: the same phone number cannot be shared across multiple accounts. If the number you are trying to add is already linked to another Snapchat account, it will not verify on this one. This is the only specific cause of verification failure documented in Snapchat's help resources.
Frequently Asked Questions
Will changing my phone number on Snapchat affect my account or content?
No. Changing your phone number will not affect your account, your saved chats, your Memories, or any of your Snaps and Stories. Your friends will still see your content as usual.
Do I have to verify the new number after entering it?
Yes. You must verify the new phone number by entering the code sent via SMS or through the Call me instead option. The verification step confirms ownership and links the number to your account.
Is there a waiting period after I change my phone number on Snapchat?
No. Once you successfully verify the new number, it is updated on your account immediately with no waiting period.
Can I change my phone number on Snapchat if I've forgotten my password?
It is recommended to reset your password first. Tap "Forgot your password?" on the login screen, follow the reset process, and then proceed to update your phone number in Settings.
