To find out what Samsung phone you have, open Settings and tap About phone to see the Model number. This is the fastest way to identify the exact model you are holding for support, accessories, or resale.
Find your Samsung phone model in Settings
The quickest method is navigating to Settings > About phone. On newer Samsung Galaxy devices, this screen lists the Model number, IMEI, and Serial number. On older devices, the path may be Settings > About device > Status. Samsung notes that About device and Status appear on older devices, while About phone is used on newer ones. Samsung support pages also say Settings > About phone may list Phone number, IMEI, Model number, and Serial number. These documented steps apply to Samsung Galaxy phones and tablets in the cited support pages. Once you see the model number, write it down or take a photo, it is the key to finding compatible cases, checking software update eligibility, and getting accurate help for phone troubleshooting and reset.
Check the back of your Samsung phone or under the battery
If you cannot access the settings, flip the phone over. Samsung prints the model number, serial number, and IMEI on a label on the back of many devices. If your phone has a removable battery, remove the back cover and look under or below the battery for the same label. This method works even if the screen is broken or the phone will not turn on.
Dial *#06# to see your IMEI and serial number
Open the Phone app and dial *#06#. The IMEI and serial number appear instantly on the screen. This code works on every Samsung Galaxy phone and does not require any app or settings menu. Copy the IMEI if you need to check carrier compatibility or report a lost device.
Look at the original box or purchase documents
The original packaging lists the model number, IMEI, and serial number on a sticker. Check the box your phone came in. If you no longer have the box, the user manual or purchase receipt from Samsung or your carrier may also show the model and serial numbers. Samsung Canada says the user manual or purchase documents may also list the model and serial numbers. This is useful when you are selling the phone and need to confirm the exact variant.
Use the Samsung Members app or Google Find Hub
Sign into the Samsung Members app on your phone or another device. Go to Support > My products (or Get Help > Device Information in some regions) and tap the device name or the i icon to see the IMEI, serial number, and model details. Samsung also documents model details in that path on some regional pages. Alternatively, sign into Google Find Hub, select your device, and tap the i icon to view the IMEI. Both methods require signing in with your Samsung or Google account but work remotely if you do not have the phone in hand.
What to do with your Samsung model number
Once you have the model number, go to Samsung’s official support site and search by that code. Samsung’s warranty page says to use the “How to find my model number” button when prompted to enter model information. Samsung’s support site says you can search by model code or product name on its phones support pages. You will find the correct user manual, software update history, compatible accessories, and warranty status. Entering the model number in a search engine also returns detailed specifications and reviews, which helps when comparing or selling the device.
Frequently Asked Questions
Can I find my Samsung model number without turning the phone on?
Yes. Check the label on the back of the phone, under the battery if it is removable, or on the original box. The IMEI and model number are printed there even if the phone is powered off.
What if my Samsung phone has a cracked screen and I cannot see the settings?
Use the physical label on the back or under the battery. You can also connect the phone to a computer via USB and check the device properties, or use the Samsung Members app on another device signed into the same account.
Is the model number the same as the product name?
No. The model number is a code like SM-G998B, while the product name is the marketing name like Galaxy S21 Ultra. Both appear in Settings, but the model number is more precise for compatibility checks.
Does dialing *#06# work on all Samsung phones?
Yes. This universal code works on every Samsung Galaxy phone and most other Android phones. It displays the IMEI and serial number without needing any app or internet connection.
What is the difference between the IMEI and the model number?
The model number identifies the exact hardware version and design, which is what you need for accessories and software updates.
