To change your Xfinity wireless router password, open the Xfinity app and sign in with your Primary, Manager, or Member’s Xfinity ID and password, then go to WiFi > WiFi details > Edit WiFi settings, change the WiFi password, and tap Save. This is the official documented method for changing your home WiFi password, and it works on both iPhone and Android devices.
How to change password on Xfinity wireless router: Step by step
- Select WiFi from the bottom navigation bar.
- Select WiFi details from the WiFi screen.
- Select Edit WiFi settings from the pop-up card or bottom area of the screen.
- View or change the WiFi password by typing your new password into the field.
- Select Save to apply the change.
After saving, all devices currently connected to your WiFi will be disconnected. You will need to reconnect each device using the new password. If you also manage your Xfinity Mobile services and settings from the same app, this password change does not affect your mobile account credentials.
Which gateways require the Xfinity app
If your home network uses an Xfinity WiFi Gateway XB6 or higher or Xfinity WiFi Extenders, Xfinity states that the network name and password can only be changed in the Xfinity app. The old web-based admin tool at 10.0.0.1 will not work for these devices. For all other Xfinity gateways, the app is still the quickest and most reliable method. The default username for the admin tool is usually 'admin' and the default password is usually 'password'. The router IP address for accessing the admin login page is 10.0.0.1.
Changing the password on managed WiFi properties
For managed WiFi customers, the process is slightly different. After navigating to WiFi > WiFi details > Edit WiFi settings, the password is shown in the Unit tile. Instead of tapping Save, you must select Apply Changes to update the password. Note that on managed WiFi properties, the network name cannot be changed from the app.
Changing your WiFi security mode
From the same Edit WiFi settings screen, you can also change your WiFi security mode. Use the Security mode drop-down menu to select a different encryption type, such as WPA2 or WPA3. After making your selection, tap Save (or Apply Changes on managed properties) to apply the new security setting.
Troubleshooting password changes
Confirm the change appeared by checking the Unit tile on managed WiFi properties, where Password changed should display after you select Apply Changes. If your gateway is an XB6 or higher or you use Xfinity WiFi Extenders, do not use the gateway admin tool for password changes; Xfinity says to use the app only. If you forgot your password, connect a computer directly to the router via Ethernet cable to access the admin page and set a new password. There is a physical reset button on the back of the router to factory reset if the password is forgotten; hold it for 10-15 seconds. For slow internet speeds, check for physical barriers, interfering devices like microwaves or cordless phones, and reset the router by unplugging it for 10 seconds. For limited Wi-Fi signal range, reposition the router centrally, use a Wi-Fi extender or mesh network, or upgrade to a more powerful router.
Frequently Asked Questions
Can the WiFi password be changed on the gateway admin page?
Xfinity says the app is the quickest way, and for XB6 or higher gateways and Xfinity WiFi Extenders, the app is the only documented place to change the network name and password. Using the admin tool on these devices may not work or could cause issues.
Is the path the same on iPhone and Android?
Yes. Xfinity’s home WiFi password pages do not give different iPhone and Android steps; they describe the same in-app navigation for mobile devices. The steps to change your Xfinity ID password are different, but that is a separate password from your home WiFi password.
What is the exact button to press in the app?
The app uses Edit WiFi settings to open the password field and Save to confirm the change. On managed WiFi properties, the button is Apply Changes instead of Save.
What should I do after changing the password?
All devices currently connected to your WiFi will be disconnected. You must reconnect each device by selecting your network and entering the new password. If you have smart home devices, printers, or other headless devices, you may need to update their WiFi settings individually through their own setup apps or interfaces.
How often should I change my Xfinity WiFi password?
Xfinity does not specify a required frequency, but changing your password periodically helps maintain network security. A good practice is to change it whenever you suspect unauthorized access or at least every few months.
