To reset Powerbeats Pro, place both earbuds in the charging case, leave the case open, and press and hold the system button on the case for 15 seconds until the LED flashes red and white. This reset powerbeats pro procedure clears pairing information and prepares the earbuds to connect again with your devices.
How to reset Powerbeats Pro
If you searched for "Beats Pro Wireless," you likely mean Powerbeats Pro. Before you begin, confirm the model name on your box or in the Beats app so you use the correct steps for your device.
The official reset steps for Powerbeats Pro
Apple documents a case-button reset for Powerbeats Pro. There is no reset option in an iPhone Settings menu, an Android menu, or a carrier-specific path for this model. Follow these steps exactly:
- Put both earbuds in the case.
- Leave the case open.
- Release the button.
- Wait for the LED to continue flashing white.
The white flashing LED means the earbuds are ready to pair again with an iPhone, Mac, Android device, or other device.
What to do after the LED flashes white
Once the LED flashes white, the reset is complete and your Powerbeats Pro are in pairing mode. To reconnect them, open the Bluetooth settings on your device and select Powerbeats Pro from the list of available devices. This works the same way whether you want to connect Beats wireless earbuds to a phone, tablet, or computer. If you need to verify which device they are connected to later, you can check battery on Beats through the Beats app on Android or the system Bluetooth menu on Apple devices. The process for pairing true wireless earbuds after a reset is the same as the initial setup, so no additional steps are required beyond selecting the earbuds in your device's Bluetooth menu.
Troubleshooting before you reset
Apple recommends that if you have sound, pairing, or charging issues, first make sure the device your Powerbeats Pro are paired with is up to date. Try updating the device software, then attempt the reset. If resetting still does not resolve the problem, contact Apple Support for further assistance.
Frequently Asked Questions
Does this reset work for iPhone and Android?
Yes. Apple states that after the reset, Powerbeats Pro can be paired again with an iPhone, Mac, Android device, or other device. The reset procedure itself is the same regardless of which device you use. The Android support page says to use the Beats app, and Bluetooth must be turned on in Android Settings > Connections.
Is there a reset button inside the Beats app?
No. The reset is done only through the system button on the charging case.
Will the reset remove my earbuds from all my devices?
The reset clears the pairing information stored on the earbuds themselves. You may need to remove Powerbeats Pro from the Bluetooth settings on each device you previously connected to avoid automatic reconnection attempts. The original FAQ states resetting will not delete any saved settings or preferences.
