To restart Fitbit Inspire HR, connect the tracker to its charging cable, then press and hold the button for 5 seconds and release it. A smiley face and vibration will confirm the restart, and your data will not be deleted.
How to restart your Fitbit Inspire HR
The complete restart process is done on the tracker itself, not through the Fitbit app. To restart Fitbit Inspire HR:
- Connect your Inspire HR to the charging cable. Hold the end of the cable near the port on the back of the tracker until it attaches magnetically, ensuring the pins align with the port. The tracker will vibrate and show a battery icon when connected. Full charge typically takes approximately 1-2 hours.
- Press and hold the button on the tracker for 5 seconds.
- Release the button.
- Wait for a smiley face and vibration. This confirms the tracker has restarted.
Restarting reboots the device but does not delete any data, settings, or activity history.
What to do if your Inspire HR is frozen or unresponsive
If the tracker is frozen and not responding to taps or button presses, use the 10-second button hold method. First, connect the Inspire HR to its charging cable. Then press and hold the button for 10 seconds and release it. The tracker has restarted when it vibrates and shows a smile icon. If the screen is unresponsive, clean it with a soft lint-free cloth before restarting. Alternate restart method for some Fitbit devices: disconnect from charging cable, wait one second, reconnect, repeat 3 times within 8 seconds, then wait 10 seconds.
Why restarting fixes common Inspire HR problems
Fitbit documentation confirms that restarting resolves specific issues, including syncing failures, connected GPS problems, an unresponsive screen, and tracking stat errors. These are the only problems Fitbit recommends restarting for. If your tracker is working normally, there is no need to restart it. Troubleshooting for inaccurate heart rate readings: ensure device is snug, clean sensor, update firmware, perform soft reset. Troubleshooting for poor battery life: disable All-Day Sync, Heart Rate Tracking, Notifications; reduce display brightness.
When to contact Fitbit support
If the restart methods above fail to resolve the issue, seek official Fitbit help resources. Fitbit support does not provide a direct phone number or chat link for Inspire HR in its official documentation; instead, it directs users to help articles and the user manual for charging and restart instructions.
Frequently Asked Questions
Does restarting erase my data?
No. Fitbit states that restarting reboots the device but does not delete any data, including activity history, settings, or paired devices.
What confirms the restart worked?
A smiley face and vibration on the Inspire HR screen confirm the restart is complete.
Are app menus needed on iPhone or Android to restart?
No. The restart is done on the tracker itself, not in the Fitbit app. There is no app menu path for restarting the Inspire HR.
What if the tracker is unresponsive?
Connect it to the charging cable first, then hold the button for 10 seconds. The tracker will vibrate and show a smile icon when it restarts.
Can I restart without the charging cable?
No. Fitbit's official instructions require the Inspire HR to be connected to the charging cable before restarting.
How often should I restart my Fitbit Inspire HR?
No specific interval, but restart if issues occur or occasionally to optimize performance.
