To check your phone number on MTN, the fastest method is to use a Please Call Me request to instantly display your number on another phone. Dial *121*recipient's number# and the recipient will receive a message showing your MTN number, making this the most reliable way to how to check phone number on mtn without needing your own phone's display.
How to check phone number on MTN instantly with Please Call Me
This is the quickest verified method to retrieve your MTN number when you cannot see it on your own screen. By sending a Please Call Me request, your number is automatically shown on the recipient's phone. This works because the network must transmit your caller ID to complete the request.
- Open your phone's dialer.
- Dial 121 followed by the recipient's phone number, then #.
- Press the call button.
- The recipient will receive a message displaying your MTN phone number.
This method is especially useful if your phone's screen is damaged or if you are using a new SIM card that has not yet been registered in your device.
Find your MTN number in your phone's settings
Every smartphone stores your SIM card's phone number in its system settings.
- Open the Settings app on your phone.
- Navigate to "About Phone" or "Device Info" (the exact name varies by manufacturer).
- Select "Status" or "Phone Identity".
- Your MTN phone number will be listed under "My Phone Number" or "SIM Status".
If the field is blank, it means your SIM card did not have the number programmed by the network. In that case, use one of the other methods below.
Contact MTN customer care to retrieve your number
Speaking directly to an MTN agent is a reliable fallback, especially if you need to verify your identity for tasks like porting and releasing phone numbers. Customer care can confirm your number after a short security check.
Dial the correct customer care number for your country:
- South Africa: 135
- Ghana: 100
- Nigeria: 300
Dial 180 from your MTN line to reach customer service. When you reach an agent, explain that you need your phone number. They will ask for verification details, such as your SIM card serial number or personal information, before disclosing the number. This method is also helpful when you are looking up phone numbers for other account-related inquiries.
What to do if none of these methods work
If you have tried the Please Call Me method, checked your phone settings, and contacted customer care without success, check the original SIM card packaging. MTN prints the phone number on the SIM card holder or the starter pack sleeve. You can also look at any previous MTN communication, such as a welcome SMS, top-up receipt, or account registration email, where your number may be printed. Dial *123# and select option 1 for Account Information, then option 1 for My Number. Send an SMS with 'NUM' or 'My Number' to 663 or 121. Check your phone number online by visiting the MTN website, logging in, and going to the 'My Account' section.
Frequently Asked Questions
Can I check my MTN number by dialing *123#?
Dialing *123# on MTN typically opens the main menu, which may include an option to view your number. However, the exact menu options vary by country and SIM type, so this method is not as reliable as the Please Call Me or settings approach.
Will the Please Call Me method work if I have no airtime?
Yes, Please Call Me requests are free and do not require airtime. The request is sent as a network-level notification, not a paid SMS or call.
What if my phone shows "Unknown" or "Number not set" in settings?
This means the SIM card was not programmed with your number by the network. In this case, use the Please Call Me method or contact MTN customer care to have the number written to your SIM.
Is there a USSD code that directly shows my MTN number?
In some countries, dialing *663# will display your number on the screen. This code works on many MTN networks, but availability varies, so it is not guaranteed for all regions.
