To unforward your Verizon phone, the quickest method is to dial *73 from the device that is forwarding calls and wait for the confirmation tone. This network code instantly cancels call forwarding on your line, whether you previously set it up to forward Verizon cell phone calls to another phone or for another reason.
How to unforward your Verizon phone: The two official methods
Verizon documents two official ways to cancel call forwarding on a mobile line: dialing *73 directly from the phone, or using the My Verizon website or app to manage the feature. Both methods are supported on all Verizon plans.
Method 1: Dial *73 from your Verizon phone
- Open your phone's dialer (the keypad you use to make calls).
- Enter *73.
- Press the call button.
- Wait for the confirmation tone or an announcement that call forwarding has been canceled. This confirms the feature is turned off. Verizon's mobile support snippet says the confirmation tone or announcement indicates call forwarding has been turned off. Verizon says call forwarding feature will be canceled when you hear the confirmation tone or message.
This is the fastest way to unforward your Verizon phone and works on any mobile device without needing an internet connection or account login.
Method 2: Use My Verizon to turn off call forwarding
- Sign in to My Verizon on the website or open the My Verizon app.
- Navigate to the call forwarding settings for your mobile line.
- Locate the call forwarding toggle or option and disable it.
- Save your changes.
This method is useful if you want to manage call forwarding remotely or prefer a visual interface over dialing a code.
How to verify call forwarding is disabled
After using either method, make a test call to your Verizon number from another phone. If the call rings on your device and is not forwarded elsewhere, call forwarding is successfully turned off. Verizon's confirmation tone or announcement during the *73 process also serves as verification.
Unforwarding a Verizon landline
For traditional Verizon landlines, the process differs slightly from mobile phones. Lift the receiver and press *73. On rotary or pulse-dial phones, dial 1173 instead. Verizon business support page documents *73 and 1173 for traditional phones. Listen for two short tones, which confirm the feature has been disabled. Verizon landline support page says two short tones confirm the feature is off. This method applies only to traditional home phone service, not mobile lines.
Frequently Asked Questions
Is call forwarding available on all Verizon plans?
Yes, Verizon's FAQ states that call forwarding is available on all plans. There is no plan restriction for turning it off.
What if *73 doesn't work?
If *73 fails, try the My Verizon method or contact customer support. What if dialing *73 does not work?
Are iPhone or Android settings supported for turning off call forwarding?
The documented method is the network code *73 or My Verizon. No supported iPhone or Android versions are documented in the retrieved official Verizon pages for turning off call forwarding.
Is there a different method for landlines?
Yes. For traditional Verizon landlines, use *73 on touch-tone phones or 1173 on rotary/pulse-dial phones. Listen for two short tones to confirm the feature is off.
Can I use My Verizon to unforward a landline?
My Verizon is documented for mobile lines, but not for traditional home phone service in the available snippets.
For the wider topic, see forward a cell phone.
