To remove a phone number from Battle.net, log in to your account, go to the security and privacy settings, and follow the prompts to delete the number. Be aware that some games require a phone number attached to your Battle.net account, so you may need to add a new number after the old one is removed.
How to remove phone number from Battle.net: The complete step-by-step process
Before starting the removal process, note that certain games require a phone number to be attached to your Battle.net account. If you play those games, you will need to add a new number after removing the old one. The steps below walk you through the entire process from logging in to receiving the confirmation message.
- Visit the official Battle.net website and log in using your account credentials.
- From your account dashboard, locate and click the "Account" or "Account Settings" option, typically found in the top navigation menu or under your account name.
- Within account settings, find the section for security and privacy. Look for the "Phone Number" or "Two-Factor Authentication" tab and click it to access the phone number associated with your account.
- Battle.net may require you to verify account ownership for security. This usually involves entering your account password or confirming your identity through a verification code sent to your email or linked mobile device.
- Once verified, locate the "Remove" or "Delete" option next to the phone number entry and proceed. Battle.net will prompt you to confirm the removal to ensure the action is intentional.
- After confirming, you will receive a notification or confirmation message indicating the successful removal of the phone number from your account.
What happens after you remove your phone number
Once the phone number is removed, it is dissociated from your Battle.net account. If you used the phone number for two-factor authentication, that authentication method will no longer be active. You can enable an alternative method, such as an authenticator app, to maintain account security. To add a new number, return to the security settings and follow the prompts to enter and verify a new phone number. This process is useful when removing phone numbers from accounts and devices during a number change or security update. After removal, review your recent login activity to verify no unauthorized access occurred. Also, review and update your account recovery options, such as your linked email and security questions, to ensure they are current. You can reach out to Battle.net support for confirmation that the phone number removal was fully processed on their end.
Frequently Asked Questions
Why should I remove my phone number from Battle.net?
Removing your phone number enhances your privacy and reduces the risk of personal information exposure if your account is compromised. It also addresses security concerns by limiting the number of ways an attacker could intercept verification codes or use your phone number to gain unauthorized access.
Can I remove my phone number if I no longer have access to the old one?
Yes, but you will need to verify your account ownership through an alternative method. Battle.net may send a verification code to your email address or require you to answer security questions. If you cannot complete these steps, contact Battle.net support for assistance with account recovery.
Can I use an authenticator app instead of a phone number?
Yes. Battle.net supports authenticator apps as a two-factor authentication method. After removing your phone number, you can set up an authenticator app in the security settings. This provides the same level of protection without requiring a phone number linked to the account.
Does removing my phone number affect my account security?
Removing your phone number does not compromise account security if you have alternative security measures in place. It is recommended to set up another form of two-factor authentication, such as an authenticator app or email-based verification, to ensure continued protection of your account.
