To find your account number on the Chase Mobile app, sign in and tap the specific account tile for which you need the number. Then tap "Show details" to reveal your full account number and routing number.
How to find your account number on the Chase Mobile app
Follow these steps directly inside the Chase Mobile app to locate your checking or savings account number:
- Sign in to the Chase Mobile app on your device. You can set up biometric authentication (fingerprint or face recognition) for quick and secure access.
- Tap the account tile for the checking or savings account you need.
- On the account details page, tap the "Show details" button.
- Your account number and routing number will appear on screen.
Your checking account number is a unique sequence of digits, typically 8 to 12 numbers long, that identifies your specific account. You may need this number to set up direct deposit, electronic payments, or for mobile check deposit help. If you are updating phone number on apps and accounts, you may also need to reference this number for verification.
Checking vs. credit card account numbers
It is important to understand the difference between checking or savings account numbers and credit card account numbers. Checking and savings account numbers are 8 to 12 digits long and are found under the "Show details" button in the app. For credit cards, your credit card number and account number are generally the same and are typically 16 digits. However, credit card account numbers may be masked in some digital views within the app for security purposes, showing only the last few digits.
Frequently Asked Questions
Is it safe to use the Chase Mobile app to find my account number?
Yes, it is safe. Chase uses advanced encryption and multi-factor authentication to protect your personal and financial information while you manage your accounts.
What should I do if "Show details" is missing from my account tile?
If you cannot find the "Show details" button, try logging in to Chase online banking through a web browser on your computer. If it still does not appear, contact Chase customer service for assistance. If you can't find your account number, you can try logging in to your Chase online banking account through a web browser on your computer. You can initiate a chat with a customer service representative directly through the app.
Will message and data rates apply when using the Chase Mobile app?
Yes, message and data rates may apply when using the Chase Mobile app, depending on your mobile carrier and plan.
Can I find my account number for a credit card the same way as a checking account?
No. For credit cards, the account number is typically the 16-digit card number. This number may be masked in the app, showing only the last few digits for security.
Is the Chase Mobile app available on all devices?
The Chase Mobile app is available for select mobile devices. You can download it from the Apple App Store for iOS devices or Google Play for Android devices.
